Christopher Barger, once the lead blogger for IBM, now GM's head of social media was overheard today on Detroit's People Mover talking about the public backlash against GM this evening (always keep your ears open in Motor City.) The candid conversation was pretty heavy, but Chris seemed remarkably even-handed.
Of course, he certainly didn't avoid assigning blame to the economy and to the public feeling like they'd already given the banking industry enough, and weren't happy that Detroit had come begging as well.
But Barger also pointed out that people are angry at the company. People have been dealing with crappy cars from the General for 20 years (along with a dozen different giant SUV's being shoved down our throats), and the last 3 years of smaller cars and better maintenance records don't make up for that. Barger was clear, there are a lot of reasons to be angry at GM. Though, he also makes it clear that he believes they're doing much better now.
It's refreshing to see that, even within GM (though, admittedly not from a guy who's been in the industry forever) they know that they deserve a piece of the blame.
On the cusp of the Detroit Auto Show, and on the 100th (and possibly final) anniversary of General Motors, this is going to be a very different auto show with a lot less gravy...but still surprisingly large amount of quality meat.
Stay with us tomorrow, as we'll have constant reports from NAIAS about new cars from all of the major auto companies, including the 2010 Prius!
|< Prev||Next >|